Contact us
- Product and order support: [email protected]
- Sales, quotes and volume or classroom licences: [email protected]
- Phone: 1-800-395-0277, Monday to Friday, 8:00 am to 4:30 pm Central
- Or use the contact form. Choose Customer support or Sales & volume licensing and your message goes straight to the right team.
Frequently asked questions
Where is my product key?
Your product key and download link are sent by email, to the address you checked out with, shortly after your payment is confirmed. If you can't find it, check your spam or junk folder, then write to [email protected] with your order number and we'll resend it.
How do I download my software?
Use the download link in the same email as your product key. Install the program, then enter the key when it asks. Keep the email: it's your record of the key.
Where can I see my order?
If you created an account, sign in and open Order history. If you checked out as a guest, your order confirmation email has the order number; send it to us and we'll look it up.
Will it run on my computer?
Every product page lists the system requirements for that edition, including which versions of Windows or macOS it supports. Windows and Mac editions are separate downloads; pick the one for your computer.
Can I install on more than one computer?
That depends on the edition. Family and Business Editions are licensed for more than one computer; the product page says how many. For five or more computers, or for a school, ask [email protected] about volume and classroom licences.
I have an older version. Can I upgrade?
Many titles have upgrade editions at a lower price. Tell us which version you own and we'll point you to the right one.
Which payment methods do you accept?
Major credit and debit cards, and PayPal. Prices are in US dollars.